Terms and Conditions
1. Scope, Form
1.1. These Terms and Conditions (T&Cs) apply to all our business relationships with our customers.
1.2. Unless otherwise agreed, these T&Cs in the version valid at the time of conclusion of the contract or in any case in the last version communicated to you in text form shall also apply as a framework agreement for similar future contracts, without us having to refer to them again in each individual case. Individual agreements and details in our booking confirmation take precedence over the T&Cs.
1.3. Legally relevant declarations and notifications from customers with regard to the contract (e.g. setting deadlines, notification of defects, withdrawal, or reduction) must be made in writing. Written form within the meaning of these T&Cs includes written and text form (e.g., letter, email, fax). Statutory formal requirements and further evidence, especially in cases of doubt about the legitimacy of the declarant, remain unaffected.
1.4. References to the validity of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions apply unless they are directly modified or expressly excluded in these T&Cs.
2. Subject of the Contract, Booking
2.1. The subject of the contract is the organization of events for children (hereinafter referred to as “event”). We owe the contractual services exclusively during the agreed event times.
2.2. Bookings can only be made using the booking tool on our website. Our offer is non-binding. Booking via our website does not yet constitute a binding acceptance of a contract. By making a booking via our website, the customer submits a binding offer to conclude a contract. Available dates are shown in the booking form. Registrations are processed in the order in which they are received.
3. Conclusion of Contract, Contractual Partner
3.1. After booking a package on our website, the customer will receive a booking confirmation. The contract is only concluded once we send a binding booking confirmation. With the booking confirmation, the claim to payment of the stated fee (hereinafter referred to as “event fee”) arises. The contract is personal and generally not transferable. The contract obliges the customer to pay the agreed event fee in full.
3.2. The contract is concluded exclusively with an adult authorized to care for and represent the participating child.
4. Fees and Payment, Appointment
4.1. The event fee for the entire event must be paid in advance by transfer to the account specified in the booking confirmation within 7 days after receipt of the booking confirmation.
4.2. A booked appointment only becomes binding if the payment of the event fee due is received on time. Otherwise, we reserve the right to allocate the appointment elsewhere.
4.3. The event fee must also be paid if a child does not (fully) participate in the event. If payment is not made within the period specified in section 4.1 above, the right to participate lapses. The event fee must be paid exclusively by bank transfer to the account specified in the booking confirmation.
4.4. The amount of the respective event fee can be found on the website under the respective package offers. The amount of the event fee will also be communicated to the customer again in binding form in the booking confirmation.
4.5. The customer is only entitled to offset claims if their counterclaims are legally established or undisputed by us.
5. Changes in Number of Participants, Cancellations and No-shows, Disruption by Participants
5.1. Information about the event dates and contents can be found in detail on our website.
5.2. The number of participants booked can be increased up to a maximum of 10 children up to 7 days before the event. The resulting additional payment obligation must be credited to our account at least 2 days before the event. Only the number of children booked and confirmed is entitled to participate.
5.3. We are entitled to charge for the number of participants booked, even if the number of actual attendees is lower than booked.
5.4. Cancellations must be made in writing. The time at which we receive the cancellation is decisive for the cancellation conditions. If a cancellation is made up to 30 days before the event, the customer can withdraw from the contract free of charge. For cancellations made between 29 days and 7 days before the event, 50% of the participation fee will be charged. For cancellations made from the 6th business day before the event or in the event of a no-show, the full participation fee (100%) is due. The customer remains entitled to name one or more substitute participants instead.
5.5. Further rights and claims are expressly reserved. If we receive a new booking from a third party for the date canceled by the customer, we will reduce the cancellation fees accordingly. In any case, the customer is entitled to prove that a lower loss has occurred.
5.6. We reserve the right to have a child picked up early at the customer’s expense if the child does not wish to follow the event rules or endangers other participants, the event, or makes it unfeasible through their behavior.
6. Liability, Loss or Damage of Brought Items
6.1. Customer claims for damages are excluded. Excluded from this are claims for damages arising from injury to life, body, or health or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages resulting from an intentional or grossly negligent breach of duty by us or our legal representatives or agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract.
6.2. For the breach of essential contractual obligations, we are only liable for foreseeable damage typical for the contract if this was caused by simple negligence, unless these are claims for damages arising from injury to life, body, or health. The provisions of the Product Liability Act remain unaffected.
6.3. The limitations of sections 6.1 and 6.2 above also apply in favor of our legal representatives and agents if claims are made directly against them.
6.4. Personal items brought to the event rooms are at the customer’s or participant’s own risk. We do not accept any liability for loss, destruction, or damage, including financial loss, except in cases of gross negligence or intent.
7. Data and Copyright Protection, Photos
7.1. The customer agrees to the collection, processing, and use of their personal data and the personal data of the other participating children to the extent and as long as necessary for the establishment, execution, or termination of this contractual relationship. For any additional purposes of data collection, processing, and use, the separate consent of the affected party is required unless a legal regulation (e.g., European General Data Protection Regulation, German Federal Data Protection Act, etc.) allows or requires this. Information in accordance with Art. 13 and 14 GDPR is usually provided with the booking confirmation.
7.2. Photography, filming, and audio recordings during the events are generally not permitted. If the customer requests a video recording of the booked event by us, this requires that all participating children or their legal guardians consent to the recording and its processing on our system. It is the customer’s responsibility to obtain this consent. Any publication of photos and video recordings requires the express consent of the legal guardians.
8. Severability Clause
Should individual clauses of these T&Cs be wholly or partially invalid, this shall not affect the validity of the remaining clauses or the remaining parts of such clauses. The parties shall replace an invalid provision with a provision that comes as close as possible to the economic purpose of the invalid provision. The same applies in the event of a gap in these T&Cs.